TERMS AND CONDITIONS
Definitions and Interpretations
In this agreement:
- “ORDER” is an online form that is created and submitted by the client for processing.
- “YOU” refers to a user of our website, our potential and existing client.
- “REVISION” is an order that is returned back to the writer with the purpose of free adjustments.
- “PREFERRED WRITER” is a writer who has previously completed an order for the client and the customer wants to offer extra payment to work with this writer on consequent order(s).
- “CUSTOM MADE PAPER” is a word document with the content put together from scratch according to the details of the client. The content may also contain material that is referenced.
After the payment for an order, the website reserves the right to refuse any consequent changes to the order instructions. The responsibility of the site is to adhere to the original order instructions.
You have a right to ask for a free revision within 30 days after the original deadline for the order. The instructions for the revision must follow the order description of the original order. We retain the right to deny a revision request in case the revision request fails to conform to the original order instructions.
You have a right to submit a request for a refund within three days after the download or completion of the original order. All requests for refunds should be submitted to support team via live chat, telephone conversation, email, or messages. Refunds are not issued if requested over 30 days after the completion of the original order. The site reserves the right to restore the authorship of the paper in case of inadequate requests for full refunds.
Custom Made Paper
All papers are custom-made except for cases when instructions require the use of well-known facts or direct quotes. Our papers are meant to be used as examples of academic writing only. However, you reserve the right to choose how to use your custom made paper.
We guarantee the confidentiality of all your personal information. However, your personal information may be shared with other services such as email providers, SMS/MMS providers, and payment processors for the purposes of communication with you. We may also use your personal information for the purposes of identifications and/or communication with you regarding an order or your account. We will only utilize open source data and information submitted with the order to complete and deliver your orders.
The custom content generated by us for the client is considered both the client’s and our intellectual property. However, the client reserves the exclusive right and permission to use the custom content for a period of three months only. After the three months period, we will exclusively regain all the rights to the intellectual property for the custom content.
We will take full responsibility for any failures to deliver your order in a timely manner due to any hosting outages on our side. However, we will not be responsible for outages caused by your Internet Service Provider.
Additional funds paid to the preferred writer are optional and are meant to act as motivation to the preferred writer to take up the order. In case the order is taken by a writer other than a preferred one, additional funds will be kept as store credit in the client’s account for future orders.
Data Collection and Usage
The information we collect from you includes, but is not limited to:
- Telephone number
- Payer Name
- Billing Address
- IP Address